Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy.
This cancellation policy explains how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency that you select.

Your payment details will be stored securely, and you'll be charged for each of these deliveries unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration.
If you don't want to renew a subscription, you can cancel it at any time.

If you want to cancel or change your subscription, you can do so at any time.
Your order confirmation emails include links to manage your subscription directly.

Please refer to our Return Policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying a product that is currently out of stock or soon to be available.
We may collect no payment or only a partial deposit at checkout, store your payment method securely, and fulfill the order at a future date — charging the full or remaining payment when the item ships.

You can cancel a partially paid pre-order that has not yet been fulfilled.
If the order has already been fulfilled, cancellation is no longer possible — but you may still request a full or partial refund according to our Return Policy.

Try Before You Buy

When you purchase a Try Before You Buy item, we authorize your payment method before fulfilling the order.
You will have a certain period of time to decide whether you want to keep the item.

If you choose to return it within that time, you won’t be charged.
Once the trial period has passed, if you have not returned the item, your payment method will be charged for the full amount.