Terms of service
OVERVIEW
Welcome to Vitalune!
The terms “we”, “us” and “our” refer to Vitalune.
Vitalune operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Vitalune is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate representations of our products and services.
However, please note that colors or product appearance may differ depending on your device settings and display.
We do not warrant that the appearance or quality of any product will meet your expectations.
All descriptions of products are subject to change at any time without notice.
We reserve the right to discontinue any product at any time and to limit quantities to any person, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Vitalune reserves the right to accept or decline your order for any reason.
Your order is not accepted until Vitalune confirms acceptance and processes your payment.
Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after acceptance.
If we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.
Your purchases are subject to our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will appear in your confirmation email.
Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online stores may differ from other outlets or third-party stores.
You agree to provide accurate purchase, payment, and account information and to keep it updated to ensure smooth transactions.
You represent and warrant that:
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your credit card information is true and correct;
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you are authorized to use it;
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charges will be honored by your credit card company; and
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you will pay all applicable charges including taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays.
All delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All trademarks, designs, content, and media on our Services are owned by Vitalune, its affiliates, or licensors and protected by applicable laws.
You may only use our Services for personal, non-commercial purposes.
Unauthorized use, reproduction, or distribution is prohibited.
All rights not expressly granted are reserved by Vitalune.
You must not use our trademarks or branding without prior written permission.
SECTION 7 - OPTIONAL TOOLS
You may be given access to tools or services provided by third parties.
We provide these “as is” and “as available” without warranties.
Your use of these tools is at your own risk, and you should review any third-party terms that apply.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or content.
We are not responsible for evaluating or controlling third-party material or websites.
Accessing them is at your own risk, and we are not liable for any harm or damages arising from third-party content or transactions.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Vitalune is powered by Shopify.
Shopify enables us to provide our Services, but any transactions and sales occur directly between you and Vitalune.
By using our Services, you agree that Shopify is not responsible for any claims or damages arising from your purchases or interactions with Vitalune.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy.
Because our Services are hosted by Shopify, some personal information is also processed under Shopify’s Privacy Policy.
By using our Services, you agree to both.
SECTION 11 - FEEDBACK
If you submit feedback, reviews, or suggestions, you grant Vitalune a perpetual, worldwide, royalty-free license to use and display that content for any purpose, including commercial use.
You confirm that you own or have rights to such content and that it complies with all laws.
We may, but are not obligated to, monitor or remove feedback at our discretion.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain errors or inaccuracies regarding descriptions, pricing, or availability.
We reserve the right to correct these errors or cancel orders based on inaccurate information at any time, without prior notice.
SECTION 13 - PROHIBITED USES
You may only use our Services for lawful purposes.
You agree not to:
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violate laws or third-party rights,
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use the Services for fraud, spam, or malicious activity,
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transmit viruses or harmful code,
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interfere with others’ use of the Services, or
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collect or misuse others’ data.
Violation may result in account suspension or termination.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice if you violate these Terms.
Sections regarding Intellectual Property, Feedback, Limitation of Liability, and other applicable clauses will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated by Vitalune, the Services and all products are provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee that your use will be uninterrupted, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vitalune, its affiliates, employees, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Vitalune, Shopify, and their affiliates, employees, and partners against any claims arising from your use of the Services or breach of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will continue in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or provision shall not constitute a waiver.
These Terms and any related policies represent the entire agreement between you and Vitalune.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms without our written consent.
We may assign them at any time without notice.
SECTION 21 - GOVERNING LAW
These Terms and any agreements for Services shall be governed by and construed in accordance with the laws and courts where Vitalune is headquartered.
You consent to jurisdiction in those courts.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We may update these Terms from time to time by posting changes here.
Continued use of our Services after updates constitutes your acceptance of those changes.